Frequently Asked Questions

We accept all major credit and debit cards, Apple Pay, Google Pay, Shop Pay and Klarna. The methods available in your country are displayed at checkout.

Prices are displayed and charged in your local currency, selected automatically according to your location. You may change currency using the selector at the top of the page.

Our checkout is fully encrypted and PCI-DSS compliant. Card details are never seen or stored by Alexandra Miro.

As orders are prepared for dispatch immediately, they cannot be modified or cancelled once placed. You may return your order upon delivery in accordance with our returns policy.

Pre-orders allow you to reserve a piece before it arrives in stock. The estimated dispatch date is indicated on the product page, and full payment is taken at checkout.

We are unable to offer price adjustments on pieces purchased before a price reduction.

Deliveries within the United Kingdom are made by Royal Mail 24. Deliveries to Europe, the United States and the rest of the world are made by UPS. View delivery options.

A tracking link is sent by email as soon as your order is dispatched, and is also available in My Account.

For deliveries outside the United Kingdom, duties and taxes are paid at checkout. Nothing further is due on delivery. Learn more.

Unworn pieces may be returned within 14 days of delivery through our returns portal. View the full policy.

Exchanges may be requested through our returns portal within 14 days of delivery, free of charge.

Pre-order pieces follow our standard returns policy, within 14 days of delivery.

Final Sale pieces are not eligible for a refund. Clients in the United Kingdom and the European Union may request store credit or an exchange, subject to availability.

Please refer to our size guide, or contact hello@alexandramiro.com for personal advice.

Please follow the care instructions on the label. Lotions, sunscreen, oils and chlorine may cause discolouration, which is not considered a manufacturing fault.

Join The List to receive 15% off your first order on full-price pieces.